American Memorial Life Insurance Company
Address: 440 Mt Rushmore Rd, Rapid City, SD 57701 
Phone: 1-800-533-2220 
* A.M. Best: A (Excellent) 

For questions regarding an American Memorial Life Insurance policy you must contact Assurant Solutions Preneed Division at 1-800-533-2220 Open Monday through Friday – 7 a.m. to 6 p.m. (MST)

They also have a contact form located here:

If you are unsure of the current holding company of a policy please find customer service contact information here: Assurant Preneed is the market leader in the United States in pre-funded funeral insurance based on the face amount of new policies sold. Through its American Memorial Life channel, Assurant Preneed provides the insurance products and support services for SCI, the largest funeral provider in North America based on total revenues. As of September 30, 2004, SCI operated over 1,200 funeral service locations and over 400 cemeteries in North America. The company's independent channel is comprised of 3,000 funeral firms in the U.S. and Canada. Assurant Preneed began operating with the acquisition of United Family Life Insurance Company in 1980. American Memorial Life Insurance Company was purchased in 2000. Assurant Preneed offices are located in Atlanta, Georgia and Rapid City, South Dakota. 

*A.M. Best Company ratings range from A ++ (Superior) to F (In Liquidation)

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